Do you love the pace of retail, and are you the person who makes sure nothing slips through the cracks? As our Sales Support Assistant, you're the operational backbone behind our key retail accounts across Europe. You keep orders, product data, forecasts and promotions running smoothly, so our Key Account Managers can focus on growing the business.
What you'll do You report to our Regional Sales Director and work closely with the Key Account Managers in the retail team. You'll support an international sales team covering the Netherlands, Belgium, the Nordics, Germany, France and beyond, so no two days are the same. Day to day, you'll also work with marketing, supply chain and finance.
Keep our key accounts running smoothly
Prepare, check and process quotes, orders and contracts for our retail partners.
Manage item and price data in our internal systems and retailer portals, so product information is always accurate and up to date.
Keep track of deadlines and follow up on open actions with internal teams and customers.
Turn data into action
Analyse sales and sell-out figures, and build clear reports for the sales team and management.
Spot trends and opportunities in the data, and suggest concrete actions to the account team.
Update our logistics forecasts and flag changes to supply chain on time, so shelves stay stocked.
Bring campaigns to life
Support promotions and retail campaigns, from planning to execution, together with marketing and supply chain.
Coordinate samples and materials for customers, trade fairs and sales presentations.
Make us better every day
Help improve and simplify our sales processes as we scale.
What success looks like after 6 months: you know our key accounts and systems inside out, orders and product data run without errors, and the account team relies on your reports to make decisions.
What we offer At Alpine, you join a purpose-driven, international team in the booming hearing protection market. We combine a professional scale-up spirit with a young, passionate crew. We work hard, learn fast and celebrate our wins together. We're B-Corp certified and committed to people and planet. Your ideas are heard, and your work matters.
A salary of €2.400 – €3.200 gross per month, depending on experience, plus holiday allowance.
Room to grow, for example into a Account Manager role, with a generous training budget and access to GoodHabitz.
A work-from-home budget for your hybrid set-up.
Legendary team outings: sailing trips, overnights and Christmas parties.
Free tickets to festivals and events where Alpine is present.
Company workouts and a free lunch twice a week at our new office on the Europalaan in Utrecht.
Solid pension plan.
Who you are
You have a bachelor's degree, for example in business, commercial economics or supply chain.
You have 0–3 years of experience in sales support, customer service or a similar role. A traineeship or internship at an FMCG or retail company is a big plus.
You’re organised and precise: you keep the overview, set priorities and catch errors before others do.
You think commercially and look for solutions, not problems.
You’re comfortable with numbers and strong in Excel (pivot tables, lookups). Experience with ERP or CRM systems is a plus.
You communicate clearly and warmly, by phone, email and in person.
You speak and write Dutch and English fluently.
You enjoy teamwork and switch easily between sales, marketing and supply chain.
About Alpine More than a billion people worldwide are at risk of hearing damage. At Alpine, we're on a mission to change that. We design, develop and distribute high-quality hearing protection that lets people enjoy life, safely. You'll find our products at leading drugstore chains, supermarkets and retailers across the Netherlands, Belgium, the Nordics, Germany, France, USA and beyond. Our goal? To become the #1 hearing protection brand worldwide.
At Alpine Hearing Protection, we are committed to building an inclusive and equitable workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants of all backgrounds, experiences, identities, and abilities, and believe that diverse perspectives make us stronger as a team.
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Sales Support Assistant – Key Accounts (NL/EN) in Utrecht werkgever: Alpine
Alpine biedt een dynamische en stimulerende werkomgeving waar innovatie en groei centraal staan. Als strategische IT Lead krijg je de kans om een cruciale rol te spelen in het vormgeven van IT-strategieën binnen een snelgroeiende SaaS- en e-commerce omgeving, met volop mogelijkheden voor professionele ontwikkeling en samenwerking met toonaangevende leveranciers. Met een focus op teamwork en een cultuur die creativiteit en initiatief waardeert, is Alpine de ideale plek voor professionals die betekenisvol werk willen verrichten in een toekomstgerichte sector.
