Assistant Manager - Westfield Mall of the Netherlands, Hollister

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management to drive sales results through customer service excellence. Responsibilities

Perform opening and closing routines. Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations. Conduct staffing, scheduling, and payroll management. Train and develop non‑management staff. Demonstrate product knowledge and brand awareness while driving sales. Build and maintain visual displays. Analyze reporting to inform decision making. Protect store assets and perform inventory control. Operate register/point of sale systems. Fulfill omni‑channel orders. Represent the brand and exemplify company culture and values. Qualifications

Bachelor’s degree or one year of supervisory experience in a customer‑facing role. CEFR B2 fluency in English and Dutch, required. Strong customer focus. Knowledge of current fashion trends. Drive to achieve results and exhibit a strong work ethic. Strong communication and interpersonal skills. Team‑building ability and capacity to coach others. Initiative, confidence, and ability to balance multiple tasks while being detail‑oriented. Engagement in applied learning and proactive thinking. Ability to perform in a fast‑paced and challenging environment. Compensation & Benefits

Starting annual salary: 35,100€ (pay range 35,100€ – 35,100€). Salary may be adjusted in the future. Quarterly incentive bonus program. Paid time off. Definite contract and indefinite contract after completion of the definite periods. Merchandise discount. Meal tickets. Commuter allowance. Paid volunteer day per year. Associate assistance program. Training and development opportunities for career advancement. ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

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