Job Description: The Key Lead is responsible for ensuring all customers receive quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What you’ll do
Perform opening and closing routines. Operate Register/Point‑of‑Sale systems. Fulfill OMNI Channel Orders. Demonstrate product knowledge, brand awareness, while driving sales. Build and maintain visual displays. Analyze reporting to inform decision‑making. Protect store assets & perform inventory control. Represent the brand and exemplify company culture and values. Work schedule requirements
Schedule will vary weekly but should expect to work at least 24 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. During peak timeframes, hours will increase to support the needs of the business. What it takes
Education – High School Diploma/G.E.D. equivalent preferred. Retail experience – At least 1 year of retail experience is preferred. Supervisor/managerial experience – No supervisory/management experience is required. Language – CEFR B2 fluency in English & Dutch, required. Maintain a strong customer focus. Demonstrate exceptional interpersonal skills. Possess strong communication skills. Show knowledge of current fashion trends. Be energetic, outgoing, and assertive. Take initiative and show confidence. Master adaptability and flexibility. Balance multiple tasks while being detail‑oriented. Engage in applied learning and proactive thinking. Exhibit a strong work ethic. Benefits
Quarterly sales incentive bonus. Merchandise discount. Opportunities for career advancement. Opportunity to become a brand affiliate. Training and development. A global team that celebrates you for being you. Compensation
Full‑time starting rate: 33,196.80€ annually (range 33,196.80€–33,196.80€ annually). Full‑time equivalent hours are 38 per week. Additional information
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work‑visa formalities. Equal Opportunity Employer
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
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Key Lead - Kalverstraat, Hollister in Amsterdam werkgever: Abercrombie & Fitch Co.
Abercrombie & Fitch Co. is een uitstekende werkgever die zich richt op de ontwikkeling van zijn medewerkers in Amsterdam. Met een sterke focus op interne promotie en een cultuur die teamwork en klantgerichtheid waardeert, biedt het bedrijf unieke groeikansen voor toekomstige leiders. Werken bij Abercrombie & Fitch betekent deel uitmaken van een dynamische omgeving waar je niet alleen je vaardigheden kunt ontwikkelen, maar ook kunt bijdragen aan een inspirerende winkelervaring.
Contactgegevens:
Recruitmentteam van Abercrombie & Fitch Co.
